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FAQ

RCF FAQ's@1x

If you currently have furniture or other items that we are unable to accept, to be removed from your home, please contact one of our partners 505 Junk or Fresh Start Recycling and Disposal Ltd. Quote BIGBROTHERS when you book to receive any promotions on your pickup.

Where Does the Money Go?

When donations are picked up from your doorstep or a drop-off bin, Big Brothers Clothing Donation sells them to Value Village stores, offering low income families inexpensive options, with profits going toward Big Brothers programs. Value Village is a for-profit privately held international secondhand store chain that operates as part of the Savers, Inc. family. Value Village purchases and resells items donated by its nonprofit partners, like Big Brothers – turning otherwise unused items into sustainable revenue that supports their programs and services. 

The profit from the sale of donated items benefits Big Brothers mentoring programs for children. We use the funds to recruit, screen and train Volunteers, as well as further develop our programs to meet changing community needs. In other words, your donations help us match local children with positive adult mentors. In fact, clothing donation comprises over 50% of our funding. Learn more.

Clothing Warehouse/Donation Drop Off Center Hours of Operation:
Monday to Friday 10am-5pm
Closed on weekends & stat holidays

Office/Call Center Hours of Operation:
Monday to Friday 10am-5pm
Closed on weekends & stat holidays

Ready to donate? Book a free clothing donation pick up now. 

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